A chatbot for customer support

October 15, 2018 Government Policy, GS-II Leave a comment 636 Views

The Indian Railway Catering and Tourism Corporation Limited has launched AskDisha, a chatbot powered by artificial intelligence, to troubleshoot customers’ travel-related queries. AskDisha will support several regional languages and will be voice-enabled.

Source : https://www.thehindu.com/todays-paper/tp-national/a-chatbot-for-customer-support/article25222779.ece

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