• According to a nationwide survey conducted by Indian Police Foundation (IPF), police in Bihar and Uttar Pradesh scored the lowest among all States when it came to perception of “sensitivity”.
  • Earlier, the National Human Rights Commission (NHRC) had asked the Union Ministry of Home Affairs (MHA) and the State Governments to set up Police Complaints Authorities as per the judgment in Prakash Singh vs. Union of India, 2006.

Important points:

  • The SMART Policing idea was envisioned, articulated and introduced by the Indian PM at the Conference of DGPs of State and Central Police Organizations, held at Guwahati, in the year 2014.
  • It envisaged systemic changes to transform the Indian Police to be: Strict and Sensitive, Modern and Mobile, Alert and Accountable, Reliable and Responsive, Techno-savvy and Trained (SMART).
  • The strategy combined the development of physical infrastructure, technology adoption, a focus on the critical soft skills and attitudes, as well as a deep commitment to the values of professional excellence and service to the people, considered essential to take the Indian Police to the next level.
  • The purpose of the IPF survey was to gather information on citizens’ perceptions about the impact of the SMART policing initiative.
  • Indian Police Foundation (IPF) is a Delhi-based think tank set up by eminent citizens including serving and retired police officers, civil servants, academics and lawyers etc – for each individual state or Union territory.


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