• It is the fifth of a series of 12 post-budget webinars organized by the government to seek ideas and suggestions for the effective implementation of the initiatives announced in the Union Budget 2023.
  • Addressing the gathering, the Prime Minister said that India of the 21st century is constantly empowering its citizens with the use of technology.
  • He underlined that every budget in the past few years has stressed the ease of living for people with the help of technology.
  • Highlighting the contradictions in the priorities of the previous governments, the Prime Minister recalled how a particular section of people always looked for government intervention and expected it to do good for the people.
  • That the policies and their positive effects have been observed in situations where it is most necessary while making lives simpler and enhancing the ease of living.
  • government intervention has been reduced and citizens do not consider the government to be an obstacle. Instead, the Prime Minister said that citizens are looking at the government as a catalyst where technology plays a huge role.
  • The Prime Minister elaborated upon the role of technology in this by giving examples of One Nation One Ration Card and JAM (Jan Dhan-Aadhar-Mobile) trinity, Arogya Setu and CoWin App, railway reservation and Common Service Centers.
  • With these decisions, the Prime Minister said that the government has enhanced the ease of living of the citizens.
  • examples of the faceless resolution of Income tax system-related grievances. “Now between your grievances and the redressal there is no person, just technology”,
  • various departments to collectively think about using technology for solving their problems and reaching global standards.
  • Going a step further, we can identify the areas where dialogue with the government can be further eased
  • The Prime Minister touched upon Mission Karmyogi and informed that the government employees are being trained with a view to becoming more citizen-centric.
  • He also emphasised the need to keep updating the training process and highlighted that with modifications based on the feedback from the citizens, significant improvement can be witnessed.
  • Along with creating modern digital infrastructure, the government is ensuring that the benefits of digital infrastructure reach everyone equally.
  • the GeM portal that is giving a presence to small businessmen and even street vendors in government procurement. Similarly, e-NAM is allowing farmers to get linked with buyers at different places.
  • Referring to 5G and AI and their impact on industry, medicine, education and agriculture the Prime Minister emphasized the need to set a few targets.
  • the ways through which these technologies can be deployed for the welfare of the common citizens, and the sectors to be focussed.
  • Giving examples of the use of technology in the government, the Prime Minister touched upon the Digilocker services for entities where companies and organizations can store their documents and also share them with government agencies.
  • In the last few years, the Prime Minister informed that several significant steps have been taken to support MSMEs and stressed the need to brainstorm and identify the obstacles faced by MSMEs.
  • Highlighting that time is money in business terms, the Prime Minister pointed out the government’s efforts to reduce the compliance cost for small enterprises thereby reducing time.


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